PRIVACY POLICY

HDC – Hosni Dental Center Mobile App

Last updated: January 2026

Hosni Dental Center (Powered by Softwave Computer Systems) operates the HDC – Hosni Dental Center mobile application. This Privacy Policy explains how we collect, use, store, and protect personal information when patients use our App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

The App collects only information necessary to provide its core functionality to registered patients.

Personal Information

  • Full name provided by the clinic
  • Email address (if provided)
  • Phone number (if associated with the patient profile)

Health Information

  • Medical records related to dental care (Provided by the clinic)
  • Files such as X-rays and documents uploaded or provided by the clinic

Financial Information

  • Account balances (Provided by the clinic)
  • Payment and transaction history related to clinic services (Provided by the clinic)

App Activity

  • App interactions such as viewing reminders, files, balances, and clinic updates

2. How We Use Information

We use collected data solely to:

  • Provide appointment and balance reminders
  • Display patient files and medical documents
  • Allow patients to view their account and family member profiles
  • Enable QR code check-in at the clinic
  • Share clinic announcements and social media updates

The App does not provide medical diagnosis or treatment advice.

3. Data Sharing

We do not sell, rent, or share personal or health information with third parties for advertising or marketing purposes.

Data is accessed only by:

  • Authorized clinic staff
  • The patient associated with the account

4. Data Security

We take reasonable technical and organizational measures to protect user data, including:

  • Restricted access to sensitive information
  • Secure backend infrastructure

5. Data Retention

Patient data is retained only as long as required for clinic operations or as required by applicable laws and regulations.

6. Data Deletion & User Rights

Patients may request:

  • Access to their personal data
  • Correction of inaccurate data
  • Deletion of their account and associated data

Requests can be made by contacting Hosni Dental Center directly using the contact details below.

7. Children’s Privacy

The App is intended for registered patients of Hosni Dental Center.
Family member profiles (including minors) are managed by an adult account holder and the clinic. The App does not independently collect data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Hosni Dental Center
Email: support@softwavecs.com
Website: https://www.softwavecs.com